this error usually occurs when you are trying to install the ps4 syste. In this video i show you how to fix ps4 cannot find the update file su 41350 3 error. just let’s not hope for the worst, and let’s try with the usb storage device. If you still get the “cannot find the update file (su 41350 3)” message, that means you have a hardware issue, either with the usb storage device or with the ps4 itself. after downloading the ps4 update file, save it to the update folder of the usb drive. in the download page, click on the agree and download now button. click here to visit the ps4 system software update page and download the latest version to the formatted usb drive.